FAQs

Where are the restrooms?

There are four sets of restrooms accessible from the Concourse Level (Also sometimes referred to as the Entry Level). Women’s restrooms are located behind sections E, H, N, and Q. Men’s restrooms are located behind sections F, R, J, and M.

Is there a handicapped restroom?

There are wheelchair accessible restrooms for both men and women behind section G. These are also available for use by those with limited mobility as there are no steps necessary to enter these restrooms.

I’m handicapped. How can I get into the Mabee Center?

Enter the Mabee Center on the North side of the building through the TTCU North Lobby. This is the side of the building which faces the Oral Roberts University Praying Hands. There will be an usher and a security guard at the base of the escalator. Tell either one of them that you need assistance and they will direct you to the elevator, which will take you to the Concourse Level where you enter the arena (Also known as the Entry Level).

Do you have handicapped parking?

Handicapped parking spaces are available in parking lots A and B. Parking lot B is on the south side of the Mabee Center, and is the best place to park if you are attending an event in the South Lobby of the Mabee Center. For all other events, Parking lot A on the north side of the Mabee Center would be the best place to park.

Is handicapped seating available?

Wheelchair seating is available on row 19 of sections D, E, H, and J. One person is allowed to sit with the wheelchair patron, but other family members or friends will need to find seating in rows nearby.

I can’t do steps. Is there anywhere I can sit?

Rows 17 and 18 in sections D, E, H, and J are reserved for mobility impaired patrons. These rows involve 2 or 3 steps, and there is a handrail in the middle of the aisle to assist you.

A–Z Customer Information Guide

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

7777 South Lewis Avenue
Tulsa, OK 74171

No alcohol of any kind is permitted to be brought into the Mabee Center. A variety of non-alcoholic beverages are available for purchase at concession stands located on the entry or concourse level of the arena.

Animals are not permitted inside the arena. Service/ aid animals for guests with special needs are the only exception.

Are available at the Guest Relations Table. Limited numbers are available, check with the Box Office by calling 918-495-6000. Patrons may check out Assisted Listening Transmitters before or during a concert or event.

Located through the North Lobby double doors, take a right turn at the end of the hallway. The Athletic department office is through the glass doors on the right. The Athletic department serves the ORU athletic community in a variety of different ways. Phone: 918-495-7151 Fax: 918-495-7878 ORUAthletics.com

Located in the North Lobby, TTCU The Credit Union fulfills all Mabee Center ATM needs.

Please see the Building Rental page for audio equipment information.

B

Koala Kare Baby Changing stations are located in all men’s and women’s restrooms.

Studio1, sometimes called the “Baby” Mabee, is home to KGEB. This full service HD TV production facility is complete with green rooms, “Cast” and “Star” dressing areas, make-up and hair dressing rooms, and office space. If you are visiting, please park in Lot B and enter through the east entrance. www.kgeb.net

The Mabee Center is home to Oral Roberts University’s Men’s and Women’s NCAA Division I basketball teams. ORUAthletics.com

Phone 918-495-6000, 1-800-678-1353 Hours: M-F 10 a.m.- 5 p.m..

C

Sodexo Catering Services www.oruces.com/catering/

Located at 71st and Yale. Charleston’s is a part of the Hal Smith Restaurant Group. charlestons.com

Children ages 1 and over are required to have a ticket to “Kid” specific shows. Children ages 3 and over are required to have a ticket to events and games unless stated otherwise. Children that are under these ages may be admitted free of charge but must be seated in the lap of the adult bringing them to the event.

The Tulsa Banquet venue Skyline 60 is located on the 60th floor of the CityPlex towers. CityPlex is located directly across 81st  Street from ORU.

Dip n’ Dots and Sodexo provide our events with tasty food and beverages. There are 5 concessions booths located next to sections C, B, P, L, and K.

The Concourse Level (Also known as the Entry Level) gives visitors access to the arena seating.

From small breakouts and meetings to large-scale banquets and receptions, Mabee Center has the flexibility to host many types of events. www.tulsabanquet.com

Mabee Center exists as the primary resource for concert fanatics and those interested in hosting a conference, seminar, wedding, summer camp or any special event. CES oversees all operations, event inquiries, the scheduling for many campus events. Check out our website! www.oruces.com Phone: 918-495-6418 Fax: 918-495-7468

Located across the street, west of the Oral Roberts University campus, Crowne Plaza provides exceptional service for Mabee Center/ ORU guests and the Tulsa visiting community. 918-492-5000

D

Get directions to the Mabee Center from a number of map sources such as: Google, MapQuest, MSN, and Rand McNally. Please feel free to Contact Us or view the Customer Info Center if you need additional assistance. The Mabee Center is located at the intersection of East 81st Street and South Lewis Avenue: Tulsa, Oklahoma 7777 S. Lewis Ave. 74171.

Mabee Center strives to accommodate the needs of individuals with disabilities. Visit the Handicap Accessibility for more information. To discuss your specific needs, please call 918-495-6000.

Inquiries about discounted ticket rates can be directed to the ticket office. Please call 918-495-6000.

Unless stated otherwise, doors open 1 hour before show or game time. Ex.: If the Showtime is set for 7 PM, doors open will be at 6 PM. Doors open and start time for shows and games can be found on the individual event info or ticket page for that event. MabeeCenter.com/mcevents/

E

The elevators allow easy access to the Mezzanine Level and arena Concourse Level from the first floor. The elevators are located through the double doors in the TTCU North Lobby of the Mabee Center. Enter through the double doors next to the Box Office, take the first left. Go to the end of the hallway and turn left to arrive at the elevators.

Sign up for our e-mail newsletter when visiting the Mabee Center website. www.mabeecenter.com

The Entry Level (Also known as the Concourse Level) gives visitors access to the arena seating.

Escalators are located in the North and South Lobbies near the entrances. (Children under 12 are required to be supervised while operating an escalator.)

F

Lets Get Social! Stay up-to-date with promotions and events at Mabee Center! LIKE The Mabee Center on Facebook! www.facebook.com/TheMabeeCenter

If medical assistance is needed, notify the nearest arena or event staff or call 911.

G

ORU Golden Eagle Athletics participate in 8 NCAA Division I men’s and women’s sporting programs.ORUAthletics.com

Call the Mabee Center Box Office Group Sales Specialists (918)495-7000.

Guest Relations is located on the Concourse Level outside of section EE (by the elevators). At the Guest Relations Table, you may check-in items that you are not able to take inside the arena. Items include but are not limited to: baby strollers, car seats, walkers, wheelchairs (in non-wheelchair sections) and tripods. You may also check-out Assisted Listening Transmitters at this location.  MabeeCenter.com/visit/guest-relations/

H

Located on the Concourse Level, these restrooms can be found between Sections GG & HH; these no-steps-to-enter restrooms are also available for use by those with limited mobility.

Handicapped parking for Mabee Center concerts and events is located in the North East Lot A. These parking spaces are close to the building and handicapped accessible doors. The handicapped parking in South East Lot B is available for Conference & Banquet Center events, and some select concerts and events. Some concerts and events elect not to allow entrance from the South side, so please check for that event before planning your visit. Please visit the Parking Page of the Customer Info Center. MabeeCenter.com/visit/handicap-accessibility/

Wheelchair seating is available on row 19 of sections D, E, H, and J. One person is allowed to sit with the wheelchair patron, but other family members or friends will need to find seating in a row nearby. Please call Mabee Center Box Office, (918)495-6000 to check availability status of seats.
The Mabee Center Business Office is open Monday-Friday 8 a.m.-5 p.m. The Box Office is open from Monday-Friday 10 a.m. to 5 p.m. If you are coming to visit either of these locations, please park in Lot D or Lot A and enter through the North Lobby.

K

Golden Eagle Broadcasting Network, Tulsa channel 53 is located in Mabee Center Studio1. www.kgeb.net/

L

Rows 17 and 18 in section D, E, H and J are reserved for mobility impaired patrons. These rows involve 2 or 3 steps; there is a handrail in the middle of the aisle to assist you. At request, Mabee Center has on wheelchair available to transport patrons to seats.

All lost belongings are turned into the Guest Relations Table during an event. The next day, the items are transferred to a more secure location. Contact the Marketing Office (918-495-6000) to claim you item.

M

Mabee Center has been home to the Golden Eagles since 1972.The arena bears the name of John and Lottie Mabee, who established the Tulsa-based Mabee Foundation in 1948. Over the last 40 years, Mabee Center has hosted many exceptional performers. For more history on Mabee center check out the history page. Mabeecenter.Com/visit/history/

The CES Mabee Center Marketing Office is located through the double doors (next to the Ticket Office) in the North lobby. Continue down the hallway until you reach the glass door on the left. Phone: 918-495-7120. Hours: M-F 8 a.m.-5 p.m.

Oral Roberts University Golden Eagle merchandise is available for purchase during Golden Eagle basketball games. Concert and event merchandise is available for purchase if offered by event producer. Location of concert and event merchandise varies.

Prior to an event, please check with the Box Office at the Mabee Center for the availability and location of seating for individuals who are not able to use stairs. The Box Office at the Mabee Center may be reached at (918)-495-6000.

The Mezzanine is located on the second floor of the Mabee Center. You can access the Mezzanine from the Elevators or the Concourse Level of the arena.

N

KJRH, NBC Channel 2, Tulsa www.kjrh.com

O

Order charges are applied to ticket orders as a whole. Ex.: Patron orders 5 tickets, in addition to the service charge on all 5 tickets, an additional charge is applied to the whole order regardless of the number of tickets ordered. See Service Charge.

The Mabee Center is located on the campus of Oral Roberts University. Check out ORU’s website! www.oru.edu

P

Parking at Mabee Center is FREE! There is much available parking at Mabee Center events with 3,400 spaces on site. Lots A & D (North Side), Lots B, C & E (South Side) and lots A & B have reserved handicapped spaces. Visit the Parking Page of the Customer Info Center to find out more about the FREE Parking available at Mabee Center concerts and events. MabeeCenter.com/visit/directions-parking/

Visit our history and eMuseum where you will find your favorite Mabee Center performing artist and a website dedicated to preserving Mabee Center history. Mabeecenter.Com/visit/history/

Box Office: 918-495-6000 or 1-800-678-1353 Business Office: 918-495-6400

Cash, Credit, and Debit cards only, please. No checks are accepted unless otherwise stated.

The Press Room is located between the restrooms and the elevators on the Ground Floor and the North side of the Mabee Center.

R

On the Concourse Level, there are 4 restrooms located around the concourse. Women’s restrooms are behind sections E, H, N and, Q; Men’s restrooms are behind sections F, R, J, and M. Ground floor restrooms are located through the double doors (next to the Ticket Office) of the North Lobby.

S

For ORU Golden Eagles season tickets please call 918-495-7213

The Mabee Center Security office is located at the east entrance of Mabee Center by Studio1 near parking Lot B.

Service charges are applied to each individual ticket within an order. Ex.: Patron orders 5 tickets, a service charge will be added to each individual ticket as an addition to the base ticket price.

A breathtaking view, Skyline60 is one of our many Wedding Venue options. www.TulsaBanquet.com

Smoking is not permitted inside the Mabee Center.

Studio1, sometimes called the “Baby” Mabee, is home to KGEB. This full service HD TV production facility is complete with green rooms, “Cast” and “Star” dressing areas, make-up and hair dressing rooms, and office space. If you are visiting, please park in Lot B and enter through the east entrance. www.kgeb.net

For the latest list of summer camps available on the ORU campus or to host a camp please visit the ORU CES website. www.oruces.com/camps/

Mabee center provides event attendees with 4 suites available for purchase. (Dependent upon venue configuration)

V

There are vending machines throughout the Mabee Center North Lobby. Keep in mind, no outside food or drink is allowed in the arena. This includes food and drink purchased in the lobby area of Mabee Center vending machines.

Prior to any event, please check with the Box Office at the Mabee Center for the availability and location of seating for visually or hearing impaired individuals. Assisted Listening transmitting may also be checked out at the Guest Relations Table for use during events and sign language interpreters can be scheduled upon request. The Box Office at the Mabee Center may be reached at 918-495-6000.

W

While ORU’s varsity basketball teams are traveling, occasionally, ORU Watch Parties are held. Attendees are able to watch a projected online stream of ORU’s men’s and women’s varsity basketball games. ORUAthletics.com

The Conference & Banquet Center can take care of all your wedding needs. www.TulsaBanquet.com

Prior to an event, please check with the Box Office at the Mabee Center for the availability and location of seating for individuals in wheelchairs. The Box Office at the Mabee Center may be reached at 918-495-6000. Typically, wheelchair seating is row 19 of sections D, E, H, and J.

Will Call tickets are those that you have purchased but ask to have held at the box office in “Will Call”. You can then pick up these tickets from the box office at a later time before the event. Someone may have also purchased and placed tickets for you at box office Will Call. Will Call tickets can be picked up at the Mabee Center Box Office at any of the windows labeled “Will Call”. Please note that during ORU Golden Eagle Athletic events, there is a separate will call line solely for players and coaches lists.